Payments made for bookings (including Add-Ons, if any) are strictly non-refundable.
Change of Guest name on your booking is allowed if made three (3) full days or more before check-in date subject to a Name Change Fee. (Please refer to the free Schedule)
Other than change of Guest name, all bookings cannot be amended, modified or cancelled. Any booking cancellation or failure to arrive on the scheduled check-in date will be treated as a no-show in respect of a booking.
The total payment under that Booking Confirmation (including any Add-on charges together with any applicable tax paid) is non-refundable and will be forfeited.
Change of Guest name can only be made online at Shilpi Resort Website http://online.shilpihillresort.com/
Unless otherwise expressly stated, no changes or cancellation will be allowed for promotional bookings. Please read the terms and conditions of the relevant promotion carefully, which terms of promotion shall apply to the booking and shall be binding on you.